Route scheduling software for home care and personal services
Automate the scheduling of your home care workers, collect the attendance proofs required by funding bodies and calculate mileage allowances — all from a single platform.
Digital check-in and beneficiary signature
Each care worker checks in and out via the mobile app. The beneficiary signs on screen. These attendance proofs are legally valid for your funding bodies (local authorities, insurance funds, mutual insurers).
Automatic mileage allowance calculation
For care workers who travel in their personal vehicle, MapFlow calculates mileage reimbursements at the current statutory rate and generates a payroll-ready export.
Smart replacement on absence
A care worker is absent? MapFlow identifies available replacements with the right skills and compatible slots in seconds. Beneficiaries and their families are notified automatically.
-35%
weekly scheduling time
+25%
interventions per care worker per day
-30%
kilometers driven per round
A platform built for personal and home care organizations
Home care organizations — service providers, managed care agencies, associations and SAP-approved companies — face complex daily scheduling. Each beneficiary imposes their own time slots, each care worker (home help, caregiver, childminder) has their own skills and availability, and unexpected absences disrupt entire routes. MapFlow automates this scheduling by integrating all these constraints, digitizes the attendance proofs required by funding bodies, and calculates mileage reimbursements automatically. Your sector managers go from several hours to under 30 minutes of scheduling per week — and your care workers benefit from more coherent, less exhausting routes.
Key features for home care services
- Automatic multi-worker scheduling with skills, qualifications, time windows and weekly recurrence management.
- Digital check-in and check-out with beneficiary signature on mobile — legally valid attendance proofs for funders.
- Automatic mileage allowance (IK) calculation at the current statutory rate, with export for payroll and accounting.
- Real-time tracking link shareable with families and commissioning bodies (mutual insurers, county councils).
- Customizable field forms for intervention reports, timesheets and observations about the beneficiary.
Daily challenges in personal and home care services
Home care organizations juggle daily between beneficiary-imposed time slots, specific skills required per intervention (personal care, meals, childcare, companionship), variable care worker availability and the documentary demands of funding bodies. Without the right tool, weekly scheduling takes several hours, attendance proofs are managed on paper or by phone, and last-minute replacements throw the entire team into disarray. The high turnover in the personal services sector compounds this complexity, forcing sector managers to rebuild schedules on a regular basis.
Measurable ROI from the first month
Home care organizations using MapFlow report a 35% reduction in planning time, a 25% increase in the number of interventions completed per care worker per day, and a 30% drop in kilometers driven. Mileage allowances are calculated automatically for every route, eliminating manual errors and oversights. Digital attendance proofs eliminate disputes with funding bodies and speed up reimbursements. On average, an organization with 20 care workers recoups its MapFlow subscription in less than 4 weeks through mileage savings alone.
A typical week with MapFlow in a 25-worker home care service
Monday morning — your sector manager opens MapFlow and builds the week's routes for 25 home care workers and caregivers. In 25 minutes (versus 3 hours previously), each worker is assigned to their beneficiaries based on skills, availability and imposed time slots. Weekly recurrences are pre-filled. Wednesday 7:00 AM — a caregiver calls in sick. MapFlow identifies the two available replacements with the right skills for her 6 beneficiaries in 30 seconds. The manager approves with one click, and each beneficiary receives a text with the name of their new care worker. Thursday — every care worker checks in and out from their phone. Mrs. Dupont, 82, signs on the tablet screen. Her daughter, who lives 300 km away, tracks the caregiver's arrival in real time from a link sent by text. Friday 5:00 PM — the week's export is ready in one click: timestamped check-ins, beneficiary signatures, mileage allowances automatically calculated at the statutory rate. Everything is ready for submission to the county council and mutual insurers. Zero re-entry, zero disputes.
This solution is built for you if…
- Home care service provider, managed agency or association
- 10 to 80 care workers
- Publicly funded (local authority, social insurance, mutual funds)
- Care workers using personal vehicles (automatic mileage calculation)
Concrete benefits for your organization
With MapFlow, your sector managers reclaim time to manage their teams instead of spending their mornings scheduling on paper or in Excel. Your care workers get optimized routes with fewer unnecessary kilometers and clear daily roadmaps on their phones. Your beneficiaries and their families gain peace of mind through real-time tracking and consistent scheduling. And your funding bodies receive digital, timestamped, signed attendance proofs — on time and without disputes.
-35%
weekly scheduling time
+25%
interventions per care worker per day
-30%
kilometers driven per round
Frequently Asked Questions
Is MapFlow suitable for home care service providers, managed agencies and associations?
How do you manage emergency replacements when a care worker is absent?
Are the attendance proofs accepted by funding bodies?
Can MapFlow automatically calculate mileage allowances for my care workers?
How does MapFlow handle recurring routes and weekly schedules?
Related resources
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